Leveraging Microsoft Azure to Take Customers Into the Cloud

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Learn how to make a seamless transition to the cloud by leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs). Microsoft’s most common suite of products has reached expiration, such as Windows 7, and as those products and services have matured into obsolescence, along with the servers they ride on. Dominion Voice and Data has been proactively transitioning companies with end-of-life Microsoft products into Microsoft Azure in order to keep them up-to-date with the contemporary business world.

 


 

Embrace the cloud

While many business owners are accustomed to purchasing on-premise servers, this way of storing data has become obsolete with the proliferation of the cloud. Aside from the fact that the tech world has embraced cloud computing and that virtually all innovation from this point forward will incorporate the cloud in some way, on-premise servers have matured beyond their useful life into obsolescence.

On-premise servers are vulnerable to becoming outdated, which lead to major security concerns for business owners. On top of that, without regular updates and software upgrades they are susceptible to slower speeds while the rest of the world is speeding up. In sum, it makes no sense for business owners to outlay large capital expenditures on deteriorating technology.

 

“Unfortunately, on-premise just doesn’t make fiscal sense, anymore,” – Chad Tester, COO of Dominion Voice and Data

 

Catering to a mobile workforce

“While most businesses are expanding and need to have hardware that scales, cloud servers that cater to a mobile workforce and data that can be confidently secured, on-premise has fallen behind the curve. Since, our customers’ businesses can’t afford that level of inefficiency within their organizations, we’ve been very proactive in ushering in this transition. We’ve been transitioning our customers into Azure and will continue to do so, to keep them ahead of the curve and more importantly, profitable.”

Utilizing cloud servers through Microsoft Azure enables businesses to benefit from regularly updated and upgraded hardware to keep data integrity strong. Additionally, Microsoft Azure is a direct response to the growing demand for secure access to data from a mobile workforce that span across multiple locations. With Millennials and now Gen Z entering the workforce, these trends show no signs of slowing down.

 

“At some point in the near future, owning on-site servers will be like having a coin-operated telephone in the lobby for your employees to use.” – Chad Tester, COO, Dominion Voice and Data

 

Keeping on trend

Tester later continued, “At some point in the near future, owning on-site servers will be like having a coin-operated telephone in the lobby for your employees to use. How are your top employees supposed to perform at peak levels with obsolete technology like that?”

On-premise servers have gone the way of the fax machine and in the same manner that utilizing older hardware increases cost through lack of efficiency, on-premise servers must be updated, immediately. Dominion Voice and Data has positioned themselves and their customers ahead of the curve to make sure their customers remain productive, efficient and profitable with technology like Microsoft Azure.

Dominion Voice and Data Launches Secure WiFi-as-a-Service to Protect Customers from Cyber Attacks

People under the world

MIDLOTHIAN, VA – Dominion Voice and Data, a leading managed technology services provider (MTSP), announced today that the company has launched a Secure WiFi-as-a-Service program to protect its customers from cyber attacks through wireless access points. Over the past few years, the prevalence of cyber attacks has continued to grow, expanding every SMBs’ need for cybersecurity. One of the most widely utilized methods by cybercriminals is WiFi hacking through an organization’s wireless access points.

WiFi hacking has proven to be one of the most effective means of cyberattacks and hackers are using this specific method to exploit SMBs. However, Dominion Voice and Data’s Secure WiFi-as-a-Service program comprehensively stamps out this threat and equips SMBs with a means to securely connect to WiFi, so that their businesses can run smoothly, securely and safely.

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Dominion Voice and Data Educates Businesses on Surveillance and Security Breakthrough

MIDLOTHIAN, VA – Dominion Voice and Data a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) to take advantage of dramatically increased capabilities in surveillance cameras. As security, both online and offline, has become a growing concern for many small business owners, Dominion Voice and Data is educating business owners on how recent advances in facial recognition and surveillance camera capabilities can protect their organizations from threats, while simultaneously enhancing customer experience.

“These aren’t your dad’s old security cameras,” stated Chad Tester, COO of Dominion Voice and Data. “Security cameras have now become intelligent.”

Find out more by reading our latest press release…

Dominion Voice and Data Offers SD-WAN-as-a-Service to SMBs

MIDLOTHIAN, VA – May 2019 – Dominion Voice and Data a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according to research firm Gartner, “by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.” The reason for the technology’s rise in popularity is due to its simultaneous capacities to increase productivity within an organization while also reducing the total cost of ownership.

Find out more by reading our latest press release…

Phone Solutions for a Modern Time

For the industries we cover, we know how important a modern communication system is. A missed call, a message being unable to be sent, or poor reception could be disastrous. These are all terrifying possibilities if you have an old outdated and no longer supported system. Problems like this can be easily avoided with a new modern system. Upgrading your system will not only make issues like those left behind but also give you a host of new communication options.

With a new phone system, you will be upgraded to VoIP (Voice over Internet Protocol) which means all your calls will be through the internet. This means the quality of the voice in calls increases with your internet. This also allows you to integrate your system with your computers and mobile devices. This allows you to make calls, check your voicemail, and communicate on your computer. You will be able to share documents & data, start group chats, and make conference calls all through one unified system.

Modern phone solutions eliminate many of the problems old systems had. Helping avoid potentially serious issues that could arise from the older systems. Upgrading will also give a long list of benefits. So don’t wait, contact us and we will set you up with a modern system right for you.

Keeping Your Guest Wowed

Think about what you expected when you checked into a hotel room 20 years ago.

  • Clean room
  • Bed was made
  • Fresh towels
  • Mint on the pillow

Now, think about what you expect when you check into a modern hotel

  • Free and fast Wi-Fi
  • Great in-room entertainment and dining options
  • Seamless user experience from walking in the door until after you leave

Also think about what your staff has come to expect when working at a modern hotel.

  • Reliable and fast internet
  • Unified communications which enable them to communicate from anywhere with any team member
  • Automatic notifications for alerts or key activities

The hospitality industry has changed just like every other industry in our technological world. Customers expect a great experience, a majority of that pertains to their ability to interact with the technology they bring with them (laptop, tablet, smart phone) and the technology provided throughout the hotel (in-room phone, digital signage, front desk receptionist).

As an owner/operator in the hospitality industry, you have a lot of people inside and outside your organization demanding the best technology. But what if technology isn’t your strength. You need a strategic partner, you need Dominion Voice and Data. Dominion Voice and Data has been working with owner/operators in the hospitality industry to help them deploy the best technology solutions for both guest and staff. Below is an example of our approach, an approach that not only empowers your staff and pleases your guest, but also keeps IT cost low.

Start with your team

As the owner/operator, you need to take care of your team first. If you take care of your team, they will then take care of your customers. By starting here, we help owners find out what their teams need to succeed. In many cases, we create a list similar to this:

  • Fast and reliable internet for all work stations
  • Wi-Fi available throughout the property to enable workers to access their business applications from wherever a guest might be
  • Simple, yet powerful phone system that integrates with your front desk software and enables mobile roaming
  • Reliable and friendly IT support and help desk for all the business provided devices

Once we have built your list, we then go to work for you to create a plan to meet your teams needs. We do a full assessment of your current IT infrastructure, find the best solutions to meet you needs, then build a proposed roadmap to take you from where you are to where you need to be.

Keep your guest Wowed

Now that we have your staff properly supported, our focus quickly shifts to your customer base. The modern customer is powerful, influential, and free to find the company that best meets their needs. Customers are learning more about your business with a 5-minute web search of other customer reviews, not by just visiting your property. You not only want to make your current customers happy, but you want them to engage with you online and tell others about the amazing experience they had.

So what do customers expect? Once again, we lead the owner/operator through a brain storming session to try and think of all the things related to IT that they are expecting when they walk in the front door:

  • Free and fast Wi-Fi
  • Free access to a business center with computers and printers ready for them to use
  • Interactive lobby monitors
  • Powerful in-room communication solutions for interacting with staff and dinning services
  • Enjoyable in-room entertainment

Fortunately, many of these items can be built upon the solutions we have already selected to empower your workforce. As your IT consultant, we build another roadmap for success to meet the items you identified as crucial to keeping your guest wowed.

IT peace of mind

The final aspect that sets Dominion Voice and Data apart is our ability to not only provide consultation services, but also our ability to project manage, execute, and support all the solutions we propose. We become your single destination for all things related to IT.

This peace of mind enables you to focus on your business and driving great customer experiences.

This process can all begin today with a free conversation. Reach out to our team to learn more about our services, let us show you what we can do to help your organization grow.

Recent Installations

Flagstop Car Wash and Quick Lube is located in Central Virginia with 8 service centers and a great reputation for delivering outstanding service to their customers at every location. Dominion was called in to assist in upgrading their communication technology and network all locations on a single voice and data platform. By leveraging the latest carrier technologies we were able to discover significant savings for Flagstop by renegotiating their monthly service fees from their current carrier. Flagstop applied those savings to their system upgrade and for a very small increase in monthly expense employee communication and customer satisfaction has improved dramatically.

Find out what we can do for you!