Customer Success Story Beth Sholom Senior Living

Beth Sholom Senior Living is a multi-level senior living community in the West End of Richmond, Virginia. On-site, the campus serves around 300 residents, with four buildings, including one independent living residence, two assisted living residences and one skilled nursing facility. Beth Sholom Senior Living required an upgraded wireless network system, complete with up-to-date wireless networking standards to support the vital medication administration carts for staff and immediate need for tools to support virtual visits for residents.

In response, Dominion Voice and Data introduced a comprehensive IT project management plan that covered wireless network technology and video surveillance technology, equipped to handle any blips in connectivity in the circumstance of loss of power to the campus, securing Wi-Fi connectivity for residents and staff at all time

 

“Dominion Voice and Data helped us put an emergency plan together to make sure that we're always connected no matter what's going on here on campus”
Morris "Mo" Funk
President & CEO, Beth Sholom Senior Living

Key Outcomes

After creating a complete assessment of Beth Sholom Senior Living IT assets, Dominion Voice and Data, with internal Beth Sholom Senior Living stakeholders, created an itemized support plan detailing every step of the process implementing improved wireless network connectivity that is responsive 24×7, increased security operations with IP cameras, and a robust Wi-Fi system capable of handling multiple users across campus. These IT solutions resulted in IT peace of mind, providing Beth Sholom complete care of their technology needs during an unprecedented time. 

Challenge: Need more supportive IT infrastructure and robust Wi-Fi solution

Beth Sholom Senior Living wireless networking system was a major concern for residents and staff. The campus needed a more robust Wi-Fi solution to support the vital medication administration carts needed by staff and immediate need for tools to support virtual visits for residents. 

 

Solution: Implement a itemized support plan

Implementing an improved wireless networking system with multiple access points, leading to enhanced Wi-Fi coverage, along with updated video surveillance technology, equipped to handle any blips in connectivity in the circumstance of power loss to the campus, securing Wi-Fi connectivity for residents and staff at all times.

 

Results: Utilize a project management workflow with internal Beth Sholom Senior Living stakeholders

Dominion Voice and Data was able to analyze Beth Sholom Senior Living’s current IT infrastructure, provide a very detailed solution, utilize a project management workflow, and shape Beth Sholom Senior Living IT strategy to work for them continuously.

“There was a sort of breath of fresh air when the folks from Dominion Voice and Data came in”
Morris "Mo" Funk
President & CEO, Beth Sholom Senior Living
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