Managed IT Support
Dominion Premium Support Package
Dominion Voice and Data offers fully managed IT, monitoring and support, and IT peace of mind featuring all of the support you need for one monthly price!
Our approach is to stabilize your network, keep your data secure and streamline your business technology operations for a simple monthly rate.
- Always on the job, we oversee care of your servers, desktops, laptops, and other endpoints 24/7 so that you may concentrate on your business objectives. We have your network covered.
- We make sure your network and equipment is secure and protected from hackers and breaches, viruses, malware and other cyber threats.
- We train and consult your team to recognize malicious emails/contacts of all kinds and encourage them participate in keeping your network healthy.
- Helpdesk support is always a click or phone call away, and always done by a Dominion employee. No outsourcing here – when you choose Dominion you get our complete commitment with no substitutes.
- Your business resilience is of utmost importance and requires a commitment to match your disaster recovery investment to your estimated cost of business downtime. Should an outage occur for any reason, we provide you with confidence to know exactly how long it will take for your business to be back online.
- By contracting with us, you will be assigned a Virtual CIO and Technical Account Manager. As a team they focus on staying in close contact with you to assist with budget reviews, needs assessments, and help build a roadmap that matches your needs with the right level of support in the future. Financial considerations are an important component of risk management and we give you the tools to make good business decisions. We believe that level of support is what you should expect from your network support team.
Monitoring and Support, IT Peace of Mind
Dominion Voice and Data is an industry leader in monitoring and support services. We can help you with:
- Network management
- Malicious Activity Alerts
- Firmware updates
- Hardware maintenance
- System Administration
Your New IT Helpdesk
A family medical practice uses Dominion Voice and Data to build, monitor, and protect their network while also serving as an IT help desk for their entire staff.
Dominion Voice and Data focuses on deploying solutions that are easy to use, secure, and robust.
More Than a Monitoring Service
- Ease of Use
Our help desk solutions come with an icon which appears on all your Desktops, help is one click away. - Secure
We are constantly scanning and updating your anti-virus firmware to mitigate malicious attacks. We can identify, isolate, and remove threats before you even know they are there.. - Robust
We can scale to fit your needs. Monitoring can start small and build up to any size. We grow with you.
More Than a Partner
- Industry Experts
Our team is constantly learning to ensure our clients have the latest monitoring and support technology. - One-Stop Solution
Your needs will be addressed by local technicians, not a call center on the other side of the world. - 24x7x365
Our technical team is available anytime you need assistance, with plans that include unlimited service and support. Have peace of mind knowing your system is fully protected.
Now Is the Time to Take Action
The best solutions, for the best customers.
Our monitoring services include:
- Help Desk
- Firewall monitoring
- Network Device Management
- Mobile Device Management
- Wi-Fi Access Point Management
- Phone System Support
- Cloud Services Administration
- Carrier Service Support
Finding your new business phone solution can be a challenging task, that’s why businesses are choosing to partner with Dominion Voice and Data.
Key signs to know you are ready:
- Current system is more than 10 years old or no longer supported
- You have a mobile workforce
- You are getting ready to move your location
- You need a better solution for business collaboration
- Read our article for more information on when to choose a new phone solution.
- Phone Solutions for a Modern Time
See which industries our IT support services can support.
Senior Living
We enjoy over 20 years of experience in the Senior Living industry. We love the industry and respect those whose mission is to serve our elderly with great care. At Dominion, we understand the unique aspects particular to Operators and Owners of Senior Living communities.
Hospitals and Physician Practices
Another legacy vertical, we have been engaged in supporting hospitals and physician practices for over 20 years. Unique requirements drive clients to companies like Dominion who has demonstrated the ability to integrate multiple systems successfully.
Small / Medium Enterprise
All companies benefit for aligning themselves with technology vendors that understand your specific needs. Our consultative approach brings great value to the SMB market.
Large Enterprise
We are helping businesses accomplish more with less by leveraging the latest in business IT solutions.