How This Senior Living Residence Improved Wireless Network Connectivity for Residents and Healthcare Staff

Customer Success Story Beth Sholom Senior Living

Beth Sholom Senior Living is a multi-level senior living community in the West End of Richmond, Virginia. On-site, the campus serves around 300 residents, with four buildings, including one independent living residence, two assisted living residences and one skilled nursing facility. Beth Sholom Senior Living required an upgraded wireless network system, complete with up-to-date wireless networking standards to support the vital medication administration carts for staff and immediate need for tools to support virtual visits for residents.

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How This Insurance Company Transitioned to a Remote Workforce with Expert IT Solutions

Customer Success Story WBA Insurance

WBA Insurance is a full service insurance agency specializing in home insurance, auto insurance, business insurance & life insurance in Richmond, Virginia. WBA Insurance employees needed a more supportive IT infrastructure and subsequently a robust remote workforce solution immediately following the massive shake-up in how we work during a pandemic.

 

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Providing Innovative Home Office Cybersecurity for Remote Workers

News | Innovative Home Office Cybersecurity | Dominion Voice and Data

According to a BitSight report, “Identifying Unique Risks of Work From Home Remote Office Networks,” the article revealed that “45% of companies had malware on their corporate-associated home networks.” This could mean major cybersecurity and telecommuting complications for small to mid-sized businesses (SMBs) if they are not prepared.

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Empowering Companies to Combat COVID-19 with an Innovative Approach Using Microsoft Teams

News | Innovative Home Office Cybersecurity | Dominion Voice and Data

Microsoft Teams is a tool that dramatically enhances every employee’s ability to collaborate by integrating the functions of chat, meetings, calls and collaboration into a single platform. Throughout the pandemic, mandatory precautions have forced small to mid-sized businesses (SMBs) across the country to innovate after being thrust into an immediate need to keep their operations running, remotely. Dominion Voice and Data is proactively helping customers transition to their staff to a remote workforce leveraging Microsoft Teams.

 

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Leverage the Power of Microsoft Teams to Collaborate More Effectively

Learn how to leverage the power of Microsoft Teams and collaborate faster and more effectively with your team. As we enter a new decade, the workforce is changing drastically, both in demographic and behavioral tendencies. Millennials soon will make up the majority of the workforce and “by 2025, 3 out of every 4 workers, globally, will be a millennial,” (source: TIME Magazine). Millennials and Generation Z have a preference for working remotely and utilizing collaboration enabling tools.

 


 

How we work

Microsoft Teams is a representation of the way that communication has changed the way we work and is set to become the new standard in collaboration and professional communication, posing many new opportunities for enhanced productivity amongst SMBs. Dominion Voice and Data is helping businesses reinvent themselves and remain relevant with advanced technology, so they can reach higher heights than ever before.

“There are myriad of collaboration tools out there, but the core reason that SMBs will be utilizing Microsoft Teams in the future is because it increases an organization’s capacity to collaborate, but more importantly, they can collaborate securely,” stated Chad Tester, COO of Dominion Voice and Data.

This tool goes far beyond our traditional paradigm of workplace communication, which included emails, office phones and conference calls. The dominant channels of communication have shifted to a wider array, including, real-time collaboration, private chat, public conversation, audio calls, video calls and virtual meetings, all of which are encompassed in the Microsoft Teams solution.

 

How the workforce determines the communication tools

The younger players in the workforce, Millennials and Gen Z find this assortment of communication tools to be integral to their success in any organization. This is why Dominion Voice and Data is leading the charge on the deployment of Microsoft Teams, because it is the ideal way to meet the needs of younger employees while simultaneously maximizing the effectiveness of more seasoned workers.

“There’s a reason that Microsoft is including emojis and GIFs in the software, they understand who are the power users will be and how businesses need to adapt now, in order to keep attracting top talent in the future,” added Tester.

 

More companies are going international

Another key trend amongst SMBs is that more companies are going international. Whether they’re relying on international suppliers and vendors, developers or virtual assistants, the demand for bridging language barriers has proven to be key in keeping businesses ahead of the curve when it comes to collaboration.

One of the exciting features within Microsoft Teams is the ability to instantly translate languages in the chat or messaging features, with one-click. “The world economy is going to continue expanding and become more globally interactive,” commented Tester. “This is not going to slow down, in fact, it will only speed up.”

Lastly, companies that are concerned with the handling of sensitive information, which is especially important in industries like Financial and Healthcare, can rest assured that Microsoft Teams satisfies the requirements for compliance set by several governing agencies.

Businesses that want to increase their capacity for collaboration, innovation and relevance need to take a look at implementing technologies like Microsoft Teams.

 

ABOUT DOMINION VOICE AND DATA

Dominion Voice and Data is Central Virginia’s Leading Cloud-Based Managed Services Company. Our mission is to advance our client’s business goals through delivery of superior technology solutions and world class support.

At Dominion, we are your trusted technology adviser and reliable business partner so that we can design you a solution that fits your business model. Dominion Voice and Data is committed to maintaining the confidentiality of information that belong to our customers, especially Protected Health Information. To that end, we adhere to the requirements of the HIPAA Privacy Rule and the HIPAA Security Rule. We comply with all Business Associate obligations under HIPAA/HITECH, enabling Dominion Voice and Data to provide the highest level of services to our customers involved in the healthcare professions.

Leveraging Microsoft Azure to Take Customers Into the Cloud

News | Innovative Home Office Cybersecurity | Dominion Voice and Data

Learn how to make a seamless transition to the cloud by leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs). Microsoft’s most common suite of products has reached expiration, such as Windows 7, and as those products and services have matured into obsolescence, along with the servers they ride on. Dominion Voice and Data has been proactively transitioning companies with end-of-life Microsoft products into Microsoft Azure in order to keep them up-to-date with the contemporary business world.

 


 

Embrace the cloud

While many business owners are accustomed to purchasing on-premise servers, this way of storing data has become obsolete with the proliferation of the cloud. Aside from the fact that the tech world has embraced cloud computing and that virtually all innovation from this point forward will incorporate the cloud in some way, on-premise servers have matured beyond their useful life into obsolescence.

On-premise servers are vulnerable to becoming outdated, which lead to major security concerns for business owners. On top of that, without regular updates and software upgrades they are susceptible to slower speeds while the rest of the world is speeding up. In sum, it makes no sense for business owners to outlay large capital expenditures on deteriorating technology.

 

“Unfortunately, on-premise just doesn’t make fiscal sense, anymore,” – Chad Tester, COO of Dominion Voice and Data

 

Catering to a mobile workforce

“While most businesses are expanding and need to have hardware that scales, cloud servers that cater to a mobile workforce and data that can be confidently secured, on-premise has fallen behind the curve. Since, our customers’ businesses can’t afford that level of inefficiency within their organizations, we’ve been very proactive in ushering in this transition. We’ve been transitioning our customers into Azure and will continue to do so, to keep them ahead of the curve and more importantly, profitable.”

Utilizing cloud servers through Microsoft Azure enables businesses to benefit from regularly updated and upgraded hardware to keep data integrity strong. Additionally, Microsoft Azure is a direct response to the growing demand for secure access to data from a mobile workforce that span across multiple locations. With Millennials and now Gen Z entering the workforce, these trends show no signs of slowing down.

 

“At some point in the near future, owning on-site servers will be like having a coin-operated telephone in the lobby for your employees to use.” – Chad Tester, COO, Dominion Voice and Data

 

Keeping on trend

Tester later continued, “At some point in the near future, owning on-site servers will be like having a coin-operated telephone in the lobby for your employees to use. How are your top employees supposed to perform at peak levels with obsolete technology like that?”

On-premise servers have gone the way of the fax machine and in the same manner that utilizing older hardware increases cost through lack of efficiency, on-premise servers must be updated, immediately. Dominion Voice and Data has positioned themselves and their customers ahead of the curve to make sure their customers remain productive, efficient and profitable with technology like Microsoft Azure.

Phone Solutions for a Modern Time

Phone Solutions for a Modern Time

 

We know how important a modern communication system is. A missed call, a message being unable to be sent, or poor reception could be disastrous. These are all terrifying possibilities if you have old, outdated, and no longer supported phone solutions. Problems like these can be easily avoided with a new modern business phone system. Upgrading your system will not only make issues like those left behind but also give you a host of new communication options.

With a new phone system, you will be upgraded to VoIP (Voice over Internet Protocol) which means all your calls will be through the internet. This means the quality of the voice in calls increases with your internet. This also allows you to integrate your system with your computers and mobile devices. You can make calls, check your voicemail, and communicate on your computer. You will be able to share documents & data, start group chats, and make conference calls all through one unified system.

Dominion Voice and Data pairs phone solutions identified for each client and the latest in communication and collaboration technology to help businesses thrive in the modern and mobile economy.

Multiple system options assure that client needs are matched with the right solution ranging from 10 to 10,000 users. All systems are serviced by Dominion Cloud Services technical team resulting in quick and accurate support.

Modern phone solutions eliminate many of the problems old systems had. Helping avoid potentially serious issues that could arise from the older systems. Upgrading will also give a long list of benefits. So don’t wait, contact us and we will set you up with a modern system right for you.

Proud to Serve in a Variety of Industries

At Dominion Voice and Data we are proud to say that for the past nearly 20 years (since 1999) we have cultivated the expertise to be able to provide services to a variety of industries such as Hospitality, Business and Health Care. We don’t just focus on one sector because we understand the value of voice and data technologies for everyone! For instance, from the very start we have worked with Assisted Living Facilities to ensure that they are getting the best in carrier services as well as the right phone options and WiFi systems to not only save facilities money but also keep residents safe and connected with their loved ones.

Need a more rugged system? We work in the Industrial Industry where we can provide options like SpectraLink premise-based wireless solutions that are both reliable and tough so that you never lose that crucial instant contact between management and staff. At the same time we understand the more delicate needs of healthcare facilities when it comes to the security of information being transmitted/stored such as electronic health records. Reliability is additionally crucial in a health care emergency and with Dominion Voice and Data nurses and doctors can focus on their patients, knowing that their communication solutions are in good hands.

At Dominion Voice and Data we believe in the importance of growth and flexibility as well as exceptional customer service and that is what drives us to excellence in so many fields. Read more about Who We Serve.