Senior living communities in Richmond, Virginia need to provide continuity of care and quality of life for their residents. To do so, these communities rely on connectivity and mobile solutions to transmit electronic health records (EHRs) and support communication between residents, loved ones, and caregivers, as well as to create opportunities for entertainment and socialization.
Unfortunately, when seniors use mobile devices, they are vulnerable to having their personal and medical information stolen or compromised through phishing attacks. The Richmond Times-Dispatch reported that “While anyone can be subject to online crimes, seniors are frequent targets because they tend to be more trusting and have more money than their younger counterparts.”
Senior living communities must ensure that, if caregiver or resident devices suffer a breach, resident data can be recovered quickly, completely, and accurately. To ensure that they are providing continuity of care, reliable communications, and engaging activities, senior living communities in Richmond, VA need to adopt backup and disaster recovery as part of an overall data protection strategy.
The Importance of Business Continuity in Senior Living Communities
Business continuity in senior living communities means continuity of care. Caregivers need to be able to access resident medical histories to carry out appropriate treatment plans. If they are using devices to monitor the health of residents, caregivers must be confident that these tracking devices are always online and available.
Business continuity is also essential for providing senior living residents with quality of life. Residents should have around-the-clock access to channels of communication and entertainment so they can enjoy a stimulating and enriching environment.
To achieve business continuity, senior living communities in Richmond not only need robust networks to support mobile devices but also backup and disaster recovery for data protection.
The Role of Backup and Disaster Recovery in Senior Living Communities
Backup and disaster recovery provide necessary business continuity and data protection for senior living communities by ensuring that resident data can be restored to its current and complete condition after a natural disaster, equipment failure, or breach.
If staff at senior living communities fall for a phishing attack, they may release malware into the system, allowing data to be stolen or compromised. Even caregivers may trigger a ransomware attack by clicking on a link infected with malware. A successful ransomware attack will lock down the community’s systems and encrypt all its on-site data.
Backup and disaster recovery empower senior living centers to restore information quickly by replicating data and storing backups off-site. A secondary site for disaster recovery enables instant failover for seamless business continuity.
With cloud disaster recovery, backups can be synced so that when a traumatic event occurs, a senior living facility can achieve its recovery point objectives (RPOs) and recovery time objectives (RTOs). Rapid recovery gives senior living centers confidence that the data they use to make decisions about their residents is current and complete.
Choosing a Local Backup and Disaster Recovery Services Provider in Richmond, VA
Senior living centers in Richmond, VA benefit from working with a local provider for backup and disaster recovery. A local managed IT service provider will understand the risks Richmond-area senior living communities face to their business continuity and will be able to deliver rapid response.
The right managed service provider in the Richmond area can provide a backup site that is close enough for rapid recovery yet far enough away to escape any traumatic event, such as a flood or power outage, that may affect the senior living community.
As part of our Managed IT Services, DVD Networks can help your Richmond-area senior living community develop and execute a disaster recovery plan to reduce service interruptions and ensure data protection.
DVD Networks has deep expertise and extensive experience working with senior living centers, so we understand how technology plays a key role in promoting the well-being of residents.
Find out how to protect your resident data. Request a proposal for senior living IT support from DVD Networks.
