For some companies, “outsourcing” is a dirty word. Organizations in Richmond, Virginia may worry that outsourcing IT maintenance and support means laying off internal IT team members or sending work out of state or even out of the country.
Never fear. IT outsourcing can be a great way to augment your in-house team so that it can focus on business strategy and innovation instead of routine tasks. Outsourcing IT is a cost-effective way to take advantage of specialized expertise on an as-needed basis.
Here’s an overview of 3 advantages outsourcing IT maintenance and support can have for companies in Richmond, VA.
1) Specialized Expertise
Of course, your IT team members are all superstars. However, your Richmond-based company may be facing a skills shortage, especially in cybersecurity.
If you have skills gaps, you’re not alone. Research by CyberSeek found that supply lags behind demand by an average of almost 20% nationally. Virginia is one of the states that has been hardest hit by the cybersecurity skills gap, with more than 50,000 job openings.
Outsourcing IT maintenance and support gives you access to a deep bench of experts in specialized areas, such as IT security, AI, and automation. Some managed service providers can deliver security operation center (SOC) capabilities through 24/7 monitoring and threat alerts.
The ideal managed IT services company will always be available for support. Because team members at an MSP have worked with many clients in the past, they will have the expertise and experience needed to solve any problem you are likely to encounter.
2) Optimizing Operations
You want your business to run like a well-oiled machine. However, keeping operations running optimally requires a lot of thankless work. Your internal IT team members can get bogged down in routine maintenance tasks that erode their employee satisfaction.
By outsourcing IT maintenance, your company puts the burden of housekeeping tasks on a managed service provider (MSP). The MSP can track all your IT assets to conduct preventative maintenance and carry out any necessary updates.
Your MSP may even have specialized expertise in automation that could enable your company to streamline workflows or take advantage of AI-powered automation for setting and carrying out security policies.
3) Cost Efficiency
Outsourcing IT maintenance and support can save your company money by preventing you from needing to hire and pay the salaries of full-time IT members. Outsourcing can be especially cost-effective when you use it to access specialized expertise and advisory leadership. For example, you can use virtual CIO (vCIO) services to outsource support for short and long-term projects without hiring a CIO at a premium salary.
Typically, managed services can be paid for at an affordable monthly rate. The consumption model for outsourcing enables your company to pay only for what services you need at a predictable cost.
The economy of scale allows MSPs to offer services at an affordable price. Managed IT providers work with many customers, so they can deliver specialized services at lower prices.
How to Benefit From Outsourcing Your IT
Outsourcing to a locally managed IT provider enables your company to receive both remote and on-site support, as well as quick responses to maintenance requests. However, the Richmond, VA market is filled with MSPs. In this crowded market, how do you decide where to outsource your IT maintenance and support?
DVD Networks is a Richmond-based managed IT provider with a successful track record of helping local companies in key industries, such as senior living, with their business challenges. We have shown ourselves to be a reliable, knowledgeable, and trusted technology partner.
Our aging services healthcare client in Richmond, VA said, “DVD Networks provides excellent customer service and impeccable knowledge and expertise in their field. I can always depend on them to get the job done and done right!”
DVD offers managed and co-managed IT services, including monitoring, 24/7 network support, and cybersecurity. When you outsource your Richmond-area company’s IT to us, you benefit from our virtual vCIO services, which include regular meetings with a vCIO and Technical Account Manager (TAM) to assess your needs.
Reap the benefits of outsourced IT. Request a proposal for managed IT services from DVD.
