In short, we have built our business around our core principles of exceptional customer service and industry heritage, with a goal towards controlled growth and flexibility as new technologies emerge. In response to the ever-evolving world of technology, and the need for an adaptive strategy, Chad Tester and Steve Smith, as owners of DVD, bring a blend of sales leadership and marketing experience, coupled with an extensive engineering and contracting background, which will allow us to embrace the changes technology brings. This proactive approach is allowing Dominion to assist our customers in seizing the benefits now offered from the convergence of voice and network technologies. We embrace the new technologies, and understand that education and integrity are vital to creating lasting customer relationships. That is why all of our sales and technical personnel are constantly training, to provide world class technical support.
Technology is great, but the pursuit of technology is not the ultimate goal. At Dominion Voice and Data we realize that it is only a tool to be used to increase productivity, enhance profits, or reduce costs.
That’s why we work hard to understand our customers’ strategic business goals in order to supply technology that creates a competitive advantage. Our commitment remains the same as it has always been, to exceed the expectations of our customers through understanding their needs, and partnering with them to help them achieve their goals.
